This document outlines the terms and conditions for Pspeaches, covering a range of topics from pricing and cancellation policies to gift card usage and loyalty program details. Here are some of the key points:
Pricing and Order Cancellation
- Pricing Adjustments: Peaches reserves the right to change prices without prior notice and may cancel orders if there are pricing or product information errors.
- Order Cancellations: Pspeaches may cancel orders due to limited stock, pricing errors, or issues flagged by fraud prevention. If canceled post-charge, refunds will be issued.
Fraudulent Activity and Card Use
- Fraud Protection: Pspeaches reserves the right to reclaim costs associated with fraudulent transactions and may take legal action.
- Card Information Security: Pspeaches ensures that card information will not be shared, except for fraud verification or legal requirements, though the cardholder is liable for any fraudulent use.
Disclaimers and Liability
- Warranty Disclaimer: All products and services are provided "as is" without warranties. Pspeaches is not liable for third-party content, linked sites, or any loss incurred from reliance on such information.
- Liability Limitations: Claims for defective goods must be made within 5-7 days. Pspeaches is not liable for delays or non-fulfillment due to factors beyond their control (e.g., strikes or natural disasters).
Electronic Communication
- Consent to Digital Communication: Users agree to electronic communication for notices and updates from Pspeaches, including agreements and disclosures.
User-Generated Content and Posting Guidelines
- Posting Restrictions: Users must not post unlawful, abusive, or unsolicited commercial content. Unauthorized dissemination of confidential information is prohibited.
Gift Cards and Loyalty Program
- Gift Cards: E-Gift cards are non-refundable, cannot be used partially, and any remaining balance is forfeited if not fully used.
- Loyalty Program (ActifClub): Points can be earned only at Pspeaches stores, cannot be used on taxes, and are not earned during sales or when purchasing gift vouchers.
Dispute Resolution
By participating in Pspeaches’ loyalty program, members consent to the sharing of their information within Pspeaches, its affiliates, and third-party contractors for purposes directly related to the program's management and operations. This includes information needed for effective program administration, enforcement, and fulfillment, while all data handling adheres to Pspeaches’ privacy policy.
Termination of the Program
Pspeaches reserves the right to discontinue the loyalty program at any time. Upon termination, participants can redeem any points in their account as of the program's termination date. Redemption must occur within 90 days after the program’s official end.
Registration Requirements
- Unique Identifier: A member’s mobile number serves as their unique identification for program membership.
- Mandatory Information: For program registration, members must provide their full name, mobile number, email, and date of birth.
- Mobile Number Changes: Members wishing to update their registered mobile number must provide a photo ID and the new number to the store manager, who will coordinate with Pspeaches’ headquarters for verification.
Earning Points
- Eligible Purchases: Points can only be earned for purchases made at Pspeaches’ physical stores.
- Exclusions: Points are not awarded on taxes, during sale periods, or on purchases of gift vouchers.